||United States of America, Crosby, TX
||Feb 7 1963
||project contract, full time employee, part time employee, freelancer
||Education, Training, and Certification Dell Certified Systems Expert Course: Port Arthur, TX (Certified) July 2001 (recertified 2007)
Automated Data Systems Security Officer: USS Merrill (DD-976) US Navy San Diego, CA 1993 - 1994 Joint Operational Tactical System: (JOTS 1 and 2) US Navy San Diego, CA. 1988, 1994 Satellite Networking Systems: US Navy ASU, Bahrain 1991 Navy Tactical Data System Level 1: US Navy Dam Neck, Virginia Beach, VA 1982 Navy Tactical Data System Level 2: US Navy San Diego, CA. 1988 Held Secret Level Clearance in US Navy.
I currently support the GnoMenu Open Source project as the documentation manager and lead bug report tracker for the project. I also write project blueprints and do most of the testing for the project.
I also develop customized themes for Gnome on Ubuntu Linux. I build custom distribution designs for Ubuntu utilizing several tools and features to create unique looking pre-themed interfaces.
Certified Dell Systems Technician
Certified Dell Deployment Specialist
||Strong technical proficiency in MS Windows OS 3.11 through Windows 7, Macintosh OS/X, Linux 2.6 Kernel, Samba/Windows Networking, computer system hardware troubleshooting and repair. Comprehensive knowledge and experience in MS Office Suite (Word, Excel, Access, Power Point, Publisher, Outlook, Front Page) OpenOffice Suite (Writer, Calc, Impress, Draw, Base) Experience. Basic web design skills utilizing Linux based HTML editors. Experience in peripheral installation and configuration including printers, integrated office equipment and software. Installation of software, operating systems and drivers.
Independent Systems and Network Technician – Current (last Independent job performed Jul 2010) Repair, Setup, installation, troubleshooting and configuration of hardware and software including drivers, anti-virus software, software firewalls and malware/adware detection and removal software.
Independent Web Site development, Interface design and consulting service – Current. Development of basic web sites and web based services for various customers.
On Site Dell Service Technician Dell Computers June 2008 Onsite hardware repair for Dell laptops and desktops. Contracted by QualexServ.
Laptop Deployment Specialist Dell Computers November 2007 – May 2008 Deployed laptop Dell computers in Spring Branch School District, Houston TX. Imaged and deployed systems, provided technical assistance to staff and developed more efficient methods and procedures to deployment procedures. Contracted by BMC systems (Note: This is not BMC Software in Houston, TX)
On-Site Service and support technician AlanPC, Conroe TX June 2007 – Oct 2007, Performed on site computer service repair, removed viruses, trojans, smitfraud and installed networks, hardware and software installations.
On-site Service and support Technician, Jan 2007 – May 2007 Recuecom, Houston TX. Performed on site computer service repair, removed viruses, trojans, smitfraud and installed networks, hardware and software installations.
Network Administrator Feb 2005 – May 2006 New Horizon Technologies, Pasco WA
Provide Systems and Networking Support for Linux Server using Samba 3, MySQL, Apache with PHP for Windows 2000 Professional, XP Professional and Linux clients systems. Provided full building network support and to other businesses on behalf of New Horizons Technologies. Installed network server, support software, office automation services, (FAX, Printing Queues and user accounts) shared printers, switches and secured wireless access point. Conducted security testsing, firewall configuration, systems support and repair. Setup security policy and
Technician, TiVo Support Aug 2004 – Jan 2005 Safe Harbor Technologies. Elma, WA Level 1.5 Help Desk Support provided support for system installation, networking, and troubleshooting.
Service and Support Technician, Dell Computers Jul 2002 - Nov 2002 Certified Dell Technician. Port Arthur, TX Performed Level 2 help desk and desktop support. Conducted hardware and software troubleshooting on low to high-end systems Provided application support on Win 95, 98, ME, 2000 Professional, XP Home and Professional.
Network Survey Specialist, NASA Apr 2001 - Jun 2001 Ames Research Center, Mt. View, CA Performed software and systems installations. Led network survey team tasked with analyzing network client systems as part of the Systems Upgrade Project. Responsible for maintaining project database.